Top 20 IT Infrastructure Outsourcing Companies

In today’s rapidly evolving digital landscape, businesses are increasingly turning to IT infrastructure outsourcing to streamline operations, reduce costs, and stay competitive. Outsourcing IT infrastructure services enables organizations to focus on core business activities while relying on specialized providers for efficient management of their technology needs. From data center management to network security and cloud infrastructure, these companies help businesses optimize their IT environments for scalability and innovation.

In this blog, we explore the top 20 IT infrastructure outsourcing companies that offer comprehensive services, innovative solutions, and global reach to cater to diverse industries.

1. IBM

• Company Background: IBM is a global technology leader with decades of experience in IT infrastructure and outsourcing services.
• Core Offerings: Cloud computing, data center management, hybrid IT environments, and network services.
• Strengths: Expertise in AI and cloud integration with strong security capabilities.
• Innovations: IBM’s Watson AI and advanced cloud management solutions.
• Global Reach: Operating in over 170 countries with a strong presence across industries.

2. Accenture

• Company Background: Accenture is a leading IT consulting and outsourcing company, offering digital transformation services to global enterprises.
• Core Offerings: Cloud infrastructure, network management, IT operations, and security services.
• Strengths: Strong digital transformation capabilities and industry-specific solutions.
• Innovations: AI-driven IT management tools and cloud-first strategies.
• Global Reach: Serving clients in more than 120 countries with a diverse portfolio of services.

3. Tata Consultancy Services (TCS)

• Company Background: TCS is one of the largest IT services firms globally, providing a broad range of IT infrastructure outsourcing services.
• Core Offerings: Data center operations, cloud infrastructure, network security, and IT service management.
• Strengths: Strong expertise in cloud services and cost-effective IT solutions.
• Innovations: Cloud automation and AI-driven IT optimization.
• Global Reach: Present in over 45 countries, catering to industries such as finance, retail, and healthcare.

4. HCL Technologies

• Company Background: HCL Technologies is a global IT services company offering infrastructure management services to global enterprises.
• Core Offerings: Data center management, cloud solutions, and end-user computing.
• Strengths: Expertise in hybrid IT environments and automation solutions.
• Innovations: AI-driven infrastructure management through the DRYiCE platform.
• Global Reach: Present in 50+ countries with a strong focus on North America, Europe, and APAC.

5. Infosys

• Company Background: Infosys is a global leader in digital services and consulting, with a strong focus on IT infrastructure outsourcing.
• Core Offerings: IT infrastructure management, cloud services, cybersecurity, and network operations.
• Strengths: Deep domain expertise and focus on automation and digital innovation.
• Innovations: AI-powered IT infrastructure monitoring and management.
• Global Reach: Operating in over 45 countries, serving industries such as banking, retail, and manufacturing.

6. Wipro

• Company Background: Wipro is a global IT services company offering infrastructure outsourcing and digital transformation services.
• Core Offerings: Data center management, cloud services, network management, and cybersecurity.
• Strengths: Strong cloud migration and management capabilities.
• Innovations: AI-driven IT service management (ITSM) tools for proactive infrastructure monitoring.
• Global Reach: Serving clients in over 60 countries, with a strong focus on North America and Europe.

7. Capgemini

• Company Background: Capgemini is a global leader in IT consulting, technology services, and outsourcing solutions.
• Core Offerings: IT infrastructure management, cloud infrastructure services, cybersecurity, and network operations.
• Strengths: Strong digital and cloud capabilities, with a focus on automation.
• Innovations: AI and machine learning-based infrastructure management tools.
• Global Reach: Operating in more than 50 countries with a diverse client base across industries.

8. DXC Technology

• Company Background: DXC Technology is a leading global IT services company formed through the merger of CSC and HPE’s Enterprise Services.
• Core Offerings: IT infrastructure management, cloud services, and IT operations outsourcing.
• Strengths: Strong focus on large-scale enterprise IT solutions and cloud platforms.
• Innovations: AI-driven IT automation tools for efficient infrastructure management.
• Global Reach: Present in over 70 countries, serving clients in various sectors including healthcare, finance, and government.

9. Cognizant

• Company Background: Cognizant is a leading IT services provider with a strong presence in digital transformation and infrastructure outsourcing.
• Core Offerings: IT infrastructure management, cloud services, data center operations, and network security.
• Strengths: Expertise in IT modernization and hybrid cloud environments.
• Innovations: AI-powered infrastructure monitoring and predictive analytics for IT operations.
• Global Reach: Serving clients in over 80 countries across various industries.

10. NTT DATA

• Company Background: NTT DATA is a global IT services provider with expertise in infrastructure management and digital transformation.
• Core Offerings: IT infrastructure outsourcing, cloud services, data center management, and cybersecurity.
• Strengths: Expertise in digital infrastructure and security solutions.
• Innovations: AI and automation-driven IT operations for enhanced efficiency.
• Global Reach: Operating in over 50 countries, with a strong focus on the Asia-Pacific region.

11. Atos

• Company Background: Atos is a European leader in digital transformation and IT outsourcing services.
• Core Offerings: IT infrastructure management, cloud services, cybersecurity, and data center operations.
• Strengths: Strong expertise in cybersecurity and cloud transformation.
• Innovations: AI-driven infrastructure management and secure cloud solutions.
• Global Reach: Present in over 70 countries, serving industries such as healthcare, manufacturing, and finance.

12. Tech Mahindra

• Company Background: Tech Mahindra is a global IT services provider offering infrastructure outsourcing and digital transformation solutions.
• Core Offerings: Cloud infrastructure management, data center services, network operations, and security services.
• Strengths: Expertise in telecom and network infrastructure management.
• Innovations: AI-driven IT service management (ITSM) tools for efficient infrastructure management.
• Global Reach: Operating in more than 90 countries, with a strong focus on telecom and enterprise clients.

13. Fujitsu

• Company Background: Fujitsu is a Japanese IT services provider with a strong focus on IT infrastructure outsourcing and digital transformation.
• Core Offerings: IT infrastructure management, cloud services, data center operations, and cybersecurity.
• Strengths: Expertise in cloud and hybrid IT environments.
• Innovations: AI-driven tools for IT infrastructure optimization and cybersecurity.
• Global Reach: Operating in over 100 countries, with a strong presence in APAC and Europe.

14. HP Enterprise (HPE)

• Company Background: HPE is a global leader in enterprise IT infrastructure solutions, offering a wide range of services for outsourcing and management.
• Core Offerings: Data center services, cloud solutions, network management, and IT infrastructure outsourcing.
• Strengths: Expertise in hybrid cloud environments and IT infrastructure optimization.
• Innovations: AI-powered tools for IT operations management and cost optimization.
• Global Reach: Serving clients in more than 50 countries, with a strong presence in North America and Europe.

15. Orange Business Services

• Company Background: Orange Business Services is the enterprise arm of the global telecom company Orange, specializing in IT infrastructure management and outsourcing.
• Core Offerings: Network management, cloud services, data center operations, and cybersecurity.
• Strengths: Expertise in network infrastructure and telecommunications.
• Innovations: AI and IoT-driven infrastructure solutions for enhanced operational efficiency.
• Global Reach: Present in over 200 countries, catering to telecom and enterprise clients worldwide.

16. KPMG

• Company Background: KPMG is a global leader in audit, tax, and advisory services, offering IT infrastructure outsourcing solutions to clients across various industries.
• Core Offerings: IT infrastructure management, cloud migration, data center optimization, and network security.
• Strengths: Deep knowledge of compliance and regulatory standards, strong focus on cybersecurity and risk management.
• Innovations: Leveraging AI and advanced analytics to optimize IT operations and enhance security.
• Global Reach: Operating in over 140 countries, KPMG serves clients in diverse sectors including financial services, government, and healthcare.

17. Mindtree

• Company Background: Mindtree, a part of the Larsen & Toubro Group, is a global technology consulting and outsourcing company offering a wide range of IT infrastructure services.
• Core Offerings: IT infrastructure management, cloud services, application hosting, and network optimization.
• Strengths: Expertise in digital transformation and cloud-native solutions.
• Innovations: AI and machine learning tools for infrastructure automation and cost optimization.
• Global Reach: Operating in over 40 countries with a presence in North America, Europe, and Asia.

18. ServiceNow

• Company Background: ServiceNow provides a cloud-based platform for digital workflows, and its infrastructure outsourcing services help clients manage IT operations effectively.
• Core Offerings: IT service management (ITSM), cloud infrastructure, IT operations management, and network services.
• Strengths: Strong platform for automation and integrated workflows.
• Innovations: AI-powered workflows for infrastructure management and service optimization.
• Global Reach: Serving clients in more than 50 countries, with a focus on industries like healthcare, government, and finance.

19. Unisys

• Company Background: Unisys is a global IT services provider specializing in IT infrastructure outsourcing, digital transformation, and cloud services.
• Core Offerings: Infrastructure management, cloud solutions, cybersecurity, and data center services.
• Strengths: Expertise in managing hybrid IT environments and strong focus on cybersecurity.
• Innovations: Advanced cybersecurity solutions integrated with infrastructure management.
• Global Reach: Operating in over 40 countries with a global presence in finance, government, and transportation.

20. SAP

• Company Background: SAP is a global leader in enterprise software and services, offering IT infrastructure management solutions to optimize IT environments.
• Core Offerings: Cloud infrastructure, enterprise resource planning (ERP), data management, and security services.
• Strengths: Deep integration of IT infrastructure with enterprise applications.
• Innovations: Innovative cloud-based solutions with advanced AI integration.
• Global Reach: Serving clients in over 180 countries, SAP’s solutions are widely adopted across sectors such as manufacturing, retail, and finance.

Final Thoughts

The IT infrastructure outsourcing market is filled with a variety of providers offering a range of services to cater to different business needs. Whether you are seeking expertise in cloud computing, network security, or data center management, the companies mentioned above have established themselves as leaders in the industry by offering reliable, scalable, and innovative solutions. As businesses continue to adapt to new technological demands, outsourcing IT infrastructure will remain a critical strategy for staying competitive and achieving long-term growth.

Ten Steps to Choose the Right IT Infrastructure Outsourcing Provider

1. Define Your Infrastructure Needs: Assess your organization’s specific IT infrastructure requirements, including data center management, cloud solutions, or network security.
2. Evaluate Provider Expertise: Choose a provider with deep expertise in managing IT infrastructure, particularly in your industry.
3. Focus on Security: Ensure the provider offers robust cybersecurity measures and compliance with industry regulations.
4. Assess Scalability: The provider should offer scalable solutions to grow with your business.
5. Check Global Reach: If your business operates globally, ensure the provider has the capacity to manage IT infrastructure across multiple regions.
6. Review Innovations: Look for providers leveraging AI, machine learning, and automation for infrastructure management.
7. Consider Cloud Capabilities: Ensure the provider can manage hybrid or multi-cloud environments.
8. Evaluate Support and SLAs: The provider should offer strong customer support and well-defined service level agreements (SLAs).
9. Analyze Cost Efficiency: Compare the cost of outsourcing with the value it brings, including cost savings through optimized infrastructure.
10. Check for Industry References: Seek references and case studies to validate the provider’s experience and expertise.

FAQs

1. What is IT infrastructure outsourcing? IT infrastructure outsourcing involves contracting external providers to manage and maintain an organization’s IT infrastructure, including data centers, networks, cloud environments, and security systems. This allows companies to focus on core activities while leveraging specialized expertise to maintain and optimize their IT systems.

1. Why should businesses consider IT infrastructure outsourcing? IT infrastructure outsourcing offers businesses the advantage of cost reduction, access to specialized skills, improved scalability, enhanced security, and the ability to focus on core competencies without worrying about IT system management.
2. What services are typically included in IT infrastructure outsourcing? IT infrastructure outsourcing usually includes services such as data center management, cloud computing, network management, cybersecurity, IT support, disaster recovery, and IT service management (ITSM).
3. How can IT infrastructure outsourcing help reduce costs? Outsourcing IT infrastructure helps reduce costs by eliminating the need for in-house IT personnel, cutting down on capital expenses for IT hardware, and benefiting from the provider’s expertise in cost-efficient infrastructure management.
4. What are the risks of IT infrastructure outsourcing? Risks include potential data security breaches, dependency on third-party providers, loss of direct control over IT operations, and possible service disruptions if the provider faces issues.
5. How do I ensure data security when outsourcing IT infrastructure? To ensure data security, choose providers that comply with relevant industry standards, have strong cybersecurity measures in place, and offer transparent data handling practices. Verify their disaster recovery and incident response plans as well.
6. How does outsourcing IT infrastructure enhance scalability? Providers offer scalable solutions that can grow or shrink according to your business needs, allowing you to quickly adjust IT resources during periods of growth or contraction without investing in new infrastructure.
7. What role does cloud computing play in IT infrastructure outsourcing? Cloud computing is a key component of IT infrastructure outsourcing. Providers help businesses move their IT systems to the cloud, manage cloud environments, and ensure secure and efficient cloud operations, allowing for greater flexibility and efficiency.
8. What should businesses look for in a global IT infrastructure provider? Businesses should look for providers with global expertise, data center presence in key regions, robust security and compliance measures, scalability, and experience managing multinational operations.
9. How long does it take to implement IT infrastructure outsourcing? The implementation timeline varies depending on the size and complexity of the infrastructure being outsourced. It can range from a few weeks for smaller setups to several months for large, complex systems.

11. How do I assess if an IT infrastructure outsourcing provider is a good fit for my business? Evaluate the provider’s capabilities in areas such as cloud computing, security, scalability, and industry-specific expertise. Consider factors such as their reputation, customer reviews, and successful implementations.
12. What is hybrid IT infrastructure, and why is it important for outsourcing? Hybrid IT infrastructure refers to the integration of on-premise and cloud-based resources. Outsourcing hybrid IT infrastructure management enables businesses to optimize their IT systems for flexibility, scalability, and cost-efficiency.
13. How do outsourcing providers handle data privacy and compliance? Leading outsourcing providers follow strict compliance guidelines such as GDPR and HIPAA, implement strong encryption techniques, and have robust data handling protocols to ensure privacy and regulatory adherence.
14. What are the benefits of outsourcing data center management? Outsourcing data center management reduces operational costs, increases uptime and reliability, provides access to the latest technologies, and ensures compliance with industry standards.
15. What should I do if my IT infrastructure needs change after outsourcing? It’s essential to work with a provider that offers flexible and scalable solutions, with the ability to quickly adapt to evolving business requirements without significant disruption.